Terms of Use

 

Terms of Use

Last updated: April 2025

Welcome to Pioneer Valley CrossFit (“PVCF”, “we”, “our”, or “us”). These Terms of Use (“Terms”) govern your access to and use of our website and any services offered through it. By accessing our site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the site.

1. Use of Our Website

The website is intended for individuals 18 years or older. By using our site, you affirm that you are at least 18 years old or have the consent of a parent or legal guardian.

2. Services Offered

We offer online signups for fitness classes, programs, and coaching consultations. Additional services may be added or removed at our discretion.

3. Accounts and Third-Party Access

While our website does not provide direct login or user account capabilities, users may be directed to third-party platforms such as Zen Planner or CRM tools to manage memberships, class bookings, and consultations. Your use of those platforms is subject to their respective terms and privacy policies.

4. Payments & Subscriptions

All payments are securely processed through Zen Planner. When purchasing memberships or services:

  • Subscription services may auto-renew unless canceled before the renewal date.

  • Refunds are granted only when services were not delivered as expected, and must be requested within 30 days of purchase.

  • To request a refund, please contact us at info@pioneervalleycrossfit.com with the subject line “Refund”, your name, and contact information.

5. Intellectual Property

All content on this site—including but not limited to blog posts, branding, graphics, and text—is the property of Pioneer Valley CrossFit and is protected by copyright and intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without our express written permission.

6. User Responsibilities and Health Acknowledgment

By using our services, you acknowledge that:

  • You are voluntarily participating in fitness activities that carry inherent risks.

  • You have either signed our required waiver or agree to do so prior to participating.

  • You are physically capable of participating in high-intensity training, and it is your responsibility to consult a healthcare professional before engaging in any fitness program.

7. Disclaimers and Limitation of Liability

All services and content are provided “as is” and without warranties of any kind. Pioneer Valley CrossFit is not liable for any injuries, damages, or losses arising from the use of our site or participation in our programs.

8. Third-Party Links

We may include links to third-party platforms or services. We do not control and are not responsible for the content or practices of those sites. Access them at your own risk.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a new effective date. Continued use of the site constitutes acceptance of the updated Terms.

10. Contact Us

For questions, concerns, or feedback regarding these Terms, please contact us at:
info@pioneervalleycrossfit.com